Contact

How to Contact John T. Unger

My mobile phone number is 231.584.2710. You can email me using the form at the bottom of this page. Email is best for most questions. I often forget to check texts or Facebook messenger, so those are not the best way to reach out.

Studio visits are by appointment only— the studio is at my residence so please provide enough advance notice that I can accommodate a visit.

Because I value impeccable customer service, I respond to all calls and emails myself. When you call or email the studio, you will be speaking with the artist, not with a representative. I do my best to be available and accessible, but due to the number of inquiries, some methods of contacting me are better than others.

To make sure you get the attention you deserve please choose the method below that most closely fits both our needs.

Basic facts are easily found:

I’ve collected all the most frequently asked questions and answers on my FAQ page here. Please check to see if your question has already been answered.

If you have a question about the size, materials or options for a specific design you will find that info in my store on the page where that item is sold. Different designs can have different dimensions and options, so please check the page for the item you’re interested in.

If you reach out with questions about a specific item, please use the actual title of the artwork in your question (ie: “Big Bowl O’ Zen” rather than “large simple bowl.”) I can provide better answers when I know exactly which item you’re asking about.

Is your question complicated? Call me!

My mobile number is 231.584.2710. The phone is much quicker and easier than email if your question requires bouncing ideas back and forth.

If you reach my voicemail, please do leave a voicemail and I’ll get back to you quickly. I only return calls if there is a message telling me who called, so I know who to ask for. It’s helpful if you can repeat your name and phone number at the end when leaving a message.

Email is my calendar and memory

For requests that involve scheduling (such as projects, commissions, interviews or speaking engagements) please use email. I won’t remember a phone call months later, but I can quickly search my email to pick up a discussion later.

I reply to every e-mail as quickly as possible, usually within hours. If an answer to your e-mail requires a good deal of thought, it may take me longer to get back to you.

Please note: I reply to all emails and try to answer questions as fully as possible. To respect your time, I rarely follow up further unless you respond to continue the conversation.

EMAIL CONTACT FORM

NOTE: You must provide a working email address if you desire a reply. My contact form doesn’t know your email address unless you provide it. Fields with a * are required. Click the SUBMIT button to send your message.

  • (I may respond more quickly if I can call you.)